EisenHammer GmbH — Operations Diagnostic

Prepared by Scalynta · Diagnostic period: last 12 months · Data readiness: 82%

All reports
1. Executive Summary

EisenHammer is operating a healthy core supply chain, but three pressure points are compounding: growing deadstock in spare parts, declining reliability from two strategic suppliers, and carrier SLA breaches on bulky freight. Together they explain the recent rise in working capital, stockouts on high-demand parts, and elevated returns. The recommended sprint focuses on freeing capital, stabilising supply, and holding carriers accountable — with a first measurable impact expected within 90 days.

Estimated impact
€1.8M
Working capital & recovery potential over 12 months
2. Data Readiness
Ready for Diagnostic
Score 82% — inventory, orders and warehouse are strong; supplier and transport feeds have partial gaps limiting root-cause depth in those areas.
3. KPI Snapshot
Working Capital at Risk
€1.8M
+12% YoY
Deadstock Share (SKUs)
14%
+3 pts
Avg Supplier OTD
82%
-4 pts
Carrier SLA Compliance
76%
-6 pts
Return Rate (Bulky)
9.4%
+1.8 pts
Fulfillment Lead Time
3.6 d
flat
4. Top 3 Operational Issues
Deadstock in spare parts
High

€620K of inventory has had no movement in 180+ days across 210 SKUs, mostly legacy hydraulic and drill components.

Supplier reliability decline
High

IronPro OTD dropped from 91% to 78%; HeavyLift shows longer lead time variance affecting replenishment planning.

Carrier SLA breach on bulky freight
Medium

Dachser and Raben missing agreed delivery windows on ~24% of oversized shipments, driving complaints and returns.

5. Inventory Diagnostics
  • €620K in deadstock across 210 SKUs (mostly legacy hydraulic and drill parts).
  • Fast-movers experience replenishment gaps — safety stock policy outdated.
  • Slow-movers over-represented in top warehouse zones, hurting pick efficiency.
6. Supplier Performance
  • IronPro OTD 78% (from 91%) — root cause: raw-material shortage.
  • HeavyLift lead-time variance up 40% — reliability risk on critical spares.
  • Top 20 suppliers deliver 82% of volume; only 12 have active scorecards.
7. Transport & Carrier Performance
  • Dachser SLA compliance 74% on oversized freight (target 92%).
  • Raben late deliveries clustered on DE-South lanes on Fridays.
  • No penalty enforcement on missed windows in current contracts.
8. Returns Diagnostics
  • Return rate 9.4% on bulky categories — 3 SKUs drive 40% of volume.
  • 60% of returns tagged 'damage in transit' — links back to carrier SLA.
  • Returns reverse logistics adds ~11 days to cash cycle.
9. Process & Data Quality Issues
  • Transport feed missing lead-time in 18% of shipments.
  • Supplier scorecards updated ad-hoc, not on a cadence.
  • Returns categorisation inconsistent between warehouses.
Cross-Agent Findings
Supplier delays are connected to increased stockouts in high-demand spare parts.
Carrier SLA issues appear to correlate with higher return rates for bulky items.
Deadstock is tying up working capital while fast-moving SKUs experience replenishment gaps.
10. Recommended Actions
PriorityActionOwnerExpected impact
P1
Launch deadstock reduction sprintInventory LeadFree up ~€400K working capital in 90 days
P1
Open supplier recovery plan with IronPro & HeavyLiftProcurementRestore OTD to ≥90%, reduce stockouts by ~30%
P2
Review carrier SLAs for Dachser & RabenLogisticsReduce late deliveries by 40%, lower returns on bulky items
P2
Introduce weekly returns root-cause reviewOps ExcellenceCut avoidable returns by 15% within a quarter
P3
Improve transport & supplier data captureData OpsLift diagnostic confidence from 82% to 92%
11. 30 / 60 / 90 Day Roadmap
Sprint 1
0–30 days
  • Freeze reorder on top 50 deadstock SKUs
  • Escalation meeting with IronPro & HeavyLift
  • Baseline carrier SLA scorecard
Sprint 2
31–60 days
  • Liquidation plan for aged spare parts
  • Dual-source critical components
  • Renegotiate SLA penalties with Dachser & Raben
Sprint 3
61–90 days
  • Deploy replenishment rules for fast-movers
  • Roll out returns root-cause dashboard
  • Close data gaps in transport & supplier feeds
12. Next Sprint Recommendation
Focus
Deadstock reduction

Freeze reorders on 50 slowest SKUs, run liquidation on aged spare parts.

Focus
Supplier recovery

Structured escalation and dual-sourcing plan with IronPro & HeavyLift.

Focus
Carrier SLA review

Reset SLA scorecards with Dachser & Raben, enforce penalties on missed windows.